QUALITY  POLICY

R M Starling Sweepers Ltd is fully committed to quality. Our objective is to put the customer first in every aspect of our organisation. By constantly reviewing and updating of our processes, we endeavour to offer a service that meets the highest standards of quality and reliability and satisfy customer’s requirements and expectations. We believe that the drive for total quality throughout the business is vital to future growth, development and success of the company.

This commitment is based on the implementation of a management system that reflects the business requirements of the Company. This management system is defined in a documented management manual, which provides clear standards and guidelines in all the appropriate areas of the Company’s activities.

This commitment to quality is based on the principle that the effective and consistent implementation of operational systems, which reflect both customer and business requirements, will result in the continuous satisfaction of customer needs.

It is the policy of the Company to achieve this through the continual improvement of the Company’s activities by the planning, setting and implementation of specified and measurable quality objectives by the Management Team and the regular review of the effectiveness of the management system via the Management Review process.

R M Starling Sweepers Ltd’s Quality Policy applies to all Employees.

Roger Starling
Managing Director
24th November 2008